Relationship Executive
FIELD-SALES Full Time · 📍 Patna, BIHAR · 10 openings
Required Knowledge & Skills
PERSONAL & A DESIRE TO – ESSENTIAL HARD & SOFT BUSINESS SKILLS Communication ! Empathy ! Emotional Intelligence ! Problem-Solving ! Sales & Negotiation ! CRM Proficiency ! Product Knowledge ! Interpersonal Management
About the Role
As a HAUS-PAY Offer – Liability, You will be Responsible for Acquiring and Managing Customer Relationships, Driving Financial Growth, and Ensuring High-quality Service Delivery. You will Work Closely with Branch Teams, Customers, and Internal Stakeholders to Meet Business Targets and Enhance Customer Satisfaction.
What you will do
- Build and Manage a Portfolio of Retail Customers for Secured & Un-Secured Loans Products
- Drive Financial Acquisition and Achieve Assigned Monthly Growth Business Achievement.
- Provide Personalized Financial Solutions Based on Customer Needs
- Maintain Strong Relationships with Customers and Act as the First Point of Contact for Queries
- Collaborate with Nearest Branch and Product Teams to Ensure Smooth Onboarding and Service
Delivery
- Ensure Compliance with Regulatory Guidelines, Internal Policies, and Operational Standards
- Prepare Reports and MIS on Portfolio Growth, Customer Engagement, and Target Achievement
What you need
- Bachelor’s Degree in any Discipline; Relevant Certifications in Banking/Finance are a Plus
- 2–5 Years of Experience in Retail Banking and Financial, Liability Sales, or Relationship
Management
- Strong Interpersonal, Communication, and Customer Engagement Skills
- Knowledge of Deposit Products, Financial Operations, and Regulatory Guidelines
- Target-Oriented Mindset with Ability to Drive Results Independently
- Ability to Multitask, Solve Problems, and Work in a Fast-Paced Environment
- Proficiency in MS Office and Financial Systems
Additional Role Responsibilities
- Good Communication in Hindi, English Purely sales guy in finance sector
- Understand the entire Loan process journey Field Visit Mandatory
- Good Negotiation skills Basic knowledge of Excel
- Primary & Key Responsibility is to Negotiate the Terms & Conditions of the Loan Details Shared with the Customers (ROI, Charges etc)
- Outbound Calling of About 200 -250 Calls Per Day to the Interested Customers
- To Ensure Conversion of the Loan Applications at the Highest Rates Possible.
- Ensure Loans are Processed as Per Established Company Procedures and Policies
- Process, Close, Present, Service and Record Loan Related Notes and Disbursements etc.
- Explaining Product Benefits to Customer and Informed Him in Detail All Benefits and Convince for Loan Processing.
Life at HAUS-PAY:
Life So Good, you’d think We’re Kidding:
- Competitive Salaries. Period.
- An Extensive Medical Insurance that Looks Out for Our Employees & Their Dependents. We’ll Love You and Take Care of You, Our Promise.
- Flexible Working Hours. Just Don’t Call Us at 03:00 AM, We Like Our Sleep Schedule.
- Tailored Vacation & Leave Policies So that You Enjoy Every Important Moment in Your Life.
- A Reward System that Celebrates Hard Work and Milestones Throughout the Year. Expect a Gift Coming Your Way Anytime You Kill it Here.
- Learning and Upskilling Opportunities. Seriously, Not Kidding.
- Good Food, Games, and a Cool Office to Make You Feel Like Home. An Environment So Good, You’ll Forget the Term “Colleagues Can’t be Your Friends”
- We Believe in Equality. Period.
At HAUS-PAY, We are Committed to Building a Diverse and Talented Workforce. We Never Discriminate on the Basis of Race, Sex, Religion, Colour, National Origin, Gender, Gender Identity, Sexual Orientation, Age, Marital Status, Veteran Status, Medical Condition, Disability, or Any Other Class or Characteristic Protected by the Applicable law.<br> We Consider All Qualified Job-Seekers with Criminal Histories in a Manner Consistent with the Applicable Law. Additionally, We are Committed to Providing Reasonable Accommodations to Qualified Individuals with Physical or Mental Disabilities in Order to Participate in the Job Application or Interview Process, Perform Essential Job Functions, and Receive other Benefits and Privileges of Employment.<br>Come Join Our Crew! About HAUS-PAY: https://hausnuo.com/<br>HAUS-PAY - A New Financial for a New India<br>HAUS-PAY’s Purpose is to Make the World Better at Using Money and Time, with a Major Focus on Building the Best Consumer Experience for Your Money. We’ve All Felt How Slow, Confusing, and Complicated Financial Services Can be. So, We’re Reimagining it. We’re Building Every Product from Scratch to be Fast, Transparent, and Feel Good, Because We Believe that the Best Products Transcend Demographics, Like How Great Music Touches Most of Us.<br>Our Cornerstone Products and Services: HAUS-PAY Loans and Grow Your Business are Designed to be Simple, Rewarding, and Completely in Your Control. At HAUS-PAY, You’ll get to Build things You’d Use Yourself and Shape the Future of Financial Services in India. We Tailor Our Working Experience with the Belief that the Present Moment is the Only Real thing in Life. And We have Harmony in the Present the Most when We feel Happy and Successful Together.<br>We’re Backed by Some of the World’s Leading Investors, Including Tiger Global and Insight Partners.